Survey administration and reporting

Our survey practice is flexible and able to work on any or all parts of a project. While we prefer to be involved in survey design and implementation, we can also help you with administration only - that is, setting up a survey, gathering the data, finding and removing duplicates or other inappropriate replies, cleaning the data if needed, and reporting the results. We can also do further analysis, as needed.

Our electronic surveys include Web and e-mail administration, with secure servers. We prefer to use our own facilities for hosting the survey, but can include a special domain name such as your-company-survey.com (or survey.your-company.com, using your DNS systems) to personalize it.

Our Web surveys load quickly and are easy to fill out, and can include skip and branch patterns if desired. Paper surveys include both simple “circle the number” and optical scanning forms.

Toolpack reports are clean and easy to read, making them quickly usable by people at every level of the organization. This makes it more likely that the data will be put to work, not put on a shelf. (For that reason, we also provide a feedback / action planning guide with each survey).

We can link survey results to key outcomes so that issues with the highest impact can be isolated and improved — even if we did not help you with the survey.