The Toolpack Change Readiness and Preparation Survey

It is not uncommon for change efforts to be blocked in various units and locations, sometimes from lack of communication, sometimes from some managers’ resistance or from problems with how the initiative has been developed or communicated.

The change readiness survey is designed to find obstacles to change before they imperil the success of the change effort.

It is also ideal as a communication vehicle, from leaders to employees - it shows that this initiative is important, and also that employee support is needed.

In one project, we found so many communication gaps that the client chose to spend several months working on that issue before proceeding with a change effort which would have been doomed by lack of communication. (They later bought a license to use the survey so they could run it much more frequently.)

While it is customized for each organization, to make sure it fits the current environment, the Toolpack change readiness survey measures:

• the perceived need for change
• understanding of the organizational strategy
• whether people feel they should and can support the change
• how well the change has been communicated
• the extent to which people feel they can have an impact on the change itself
• whether appropriate technology or staff support is available

In addition, through open questions, it seeks to discover:

• what people feel will be the obstacles to change
• why people support or do not support the change
• how people will react to the change

The cost of the change preparation survey is often dwarfed by the investment in the change itself. Yet, it can be the key ingredient in a program's success.

Despite the dynamic nature of today's world, changing an organization can be fraught with problems. It is not unusual to find a workforce which is resistant to change, often because of:

• Too many initiatives happening at once
• The belief that if people keep their heads down, "this too shall pass."
• Past problems - miscommunicated or botched initiatives
• The belief that there is no need for change
• Inaccurate rumors about the change effort
• Groups of people or key individuals opposed to the change
• A belief that the initiative is not good for the organization
• An inappropriate change effort
• Inappropriate communications about the change effort

Features

• Relevant
• Customizable
• Easy to understand reports
• Economical

Benefits

• Increase success of change efforts
• Reduce or work around resistance to change
• Communicate importance of survey and employee support

Pricing

Our "standardized custom" package includes one day of consulting, top-level reports with reasonable breakdowns by division, unit, and/or location, an Internet domain name for the survey, and electronic administration via either Web or e-mail. For up to 3,000 respondents, the cost is $3,600. Contact us for more details.

Next Steps

Call us at (877) 355-2134 for details, or fill out the following form: